Frequently Asked Questions

Taxonomy Matcher is a SaaS tool that uses AI to automatically categorize your products based on standard or custom taxonomies.

Our service is designed for e-commerce businesses, marketplaces, retailers, and any organization that needs to categorize products efficiently. Whether you're managing a small online store or a large product catalog, our tool can help you save time and improve your product organization.

Taxonomy Matcher is operated by webpowers UG (haftungsbeschränkt), a company based in Würzburg, Germany. You can find more information on our About page.

You can paste data in CSV format (with columns: id, title, description) or upload a CSV file. Fields longer than 2000 characters will be automatically truncated.

Yes! While we support Google's Product Taxonomy by default, you can upload your own custom taxonomy as a .txt file. Each category path in the file should be on a new line, with levels separated by ' > '.

Our service uses OpenAI's advanced language models to analyze product information and determine the most appropriate category. While the accuracy is very high, it's still AI-assisted and may occasionally require human review for edge cases or highly specialized products.

Yes, you can save and reuse your custom taxonomies across multiple sessions. This makes it easy to maintain consistency in your categorization efforts over time.

You can export your match results in multiple formats including CSV, JSON, and Excel. You can also choose to include or exclude metadata in your exports.

Start with a 14-day free trial that includes 100 credits. After the trial, your subscription begins at €18/month with 500 credits included. You can buy additional credits anytime at €0.10 each.

Each credit costs €0.10. During your trial and subscription, you can purchase additional credits at this rate anytime you need more.

Monthly subscription credits reset each billing cycle and do not roll over. Additional credits you purchase are available until used.

Yes, a credit card is required to start your 14-day free trial. You won't be charged during the trial period, and you can cancel anytime before it ends.

After your 14-day trial ends, your €18/month subscription begins automatically. You'll receive 500 credits each month. Cancel anytime from your dashboard.

Your account information, match history, and credit balance are stored securely using Google Firebase Firestore. Product data sent for matching is processed by OpenAI's API.

Your match history, including the matched categories for each product ID, will be available for download from your account dashboard in multiple formats.

We take data security seriously. Your product data is only used for the purpose of category matching and is not shared with third parties except for the necessary processing by our service providers (OpenAI for AI processing and Firebase for storage).

Yes, you can request account deletion by contacting us at info@webpowers.org. Upon deletion, all your personal data and match history will be removed from our systems.